07-09-2021


The Atlanta COVID-19 Emergency Housing Assistance Program recently experienced technical issues with applications and some applicants may have received an error message. If you received an error message, you may need to reapply. Please read the questions and answers below to determine if you need to reapply.

I went through the application process and when I submitted it, I received an error message that said, “Uh oh. There was a problem. We weren’t able to save your intake information. Please try again later.” Do I need to reapply?

Yes, unfortunately, because of the technical issue, we did not receive your application. Please reapply at https://www.unitedwayatlanta.org/atlanta-covid-19-emergency-housing-assistance-program.

I received a message that I wasn’t eligible for funds. Do I need to reapply?

No, we received your application, and it was determined that you did not qualify for the Atlanta COVID-19 Emergency Housing Assistance Program. However, you may call 2-1-1 to inquire about other available resources.

I have more questions. What should I do?

Click here to see more Frequently Asked Questions on the Atlanta COVID-19 Emergency Housing Assistance Program Application page.

You may also contact 2-1-1 if you have more questions or are continuing to experience technical difficulties.

Click here if you’re ready to apply.