02-10-2021

211 agents offer help, empathy in time of great need

Melissa says she didn’t know 211 even existed before taking a job as a Community Connection Specialist just over three years ago. “I went to Georgia State University, and I had heard of United Way [of Greater Atlanta] in the years prior,…

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211 points people ‘in right direction’

04-23-2019

211 points people ‘in right direction’

211 is United Way’s program that connects people in this area to resources they need. The daytime staff starts its shift at 7 a.m. with about 14 to 16 agents sitting on calls — it depends on the time of the year…

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07-25-2018

2-1-1: Launches Opioid Text Program

United Way 2-1-1 Launches Opioid Text Program United Way 2-1-1 of Greater Atlanta is part of a 2-1-1 network across the country addressing the opioid epidemic by making resources available thru text referrals. By texting “opioid” to 898211, individuals can choose from…

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