President, Global Network Communications and Reputation Management
In his current role, Malcolm leads integration, alignment and operations across UPS’s global communications team, and storytelling and issues management that help drive UPS’s reputation and brand relevance.
Malcolm began his UPS career in 1998 in the company’s public relations department. Throughout his UPS career, Malcolm has held strategic communications positions of increasing responsibility in public relations, employee communications, public affairs, UPS Airlines and The UPS Foundation. His responsibilities have included serving as a primary spokesperson and leading the company’s public relations efforts targeting priority industries such as healthcare, high-tech and electronics, retail and small business.
Prior to assuming his current role, Malcolm was president of UPS’s U.S. media relations, financial and crisis communications.
Before joining UPS, Malcolm worked for GolinHarris Communications, where he provided public relations counsel to clients including Nissan, Sara Lee and Starbucks.
Malcolm is an active mentor and volunteer with a focus on assisting troubled youth and strengthening the pipeline of young, diverse communications professionals. He is a board member of Big Brothers Big Sisters of Metro Atlanta.
A native of Harlem, N.Y., Malcolm earned a bachelor’s degree in English from Morehouse College.