African-American Partnership Cabinet Member, Kim Boykin
Brand Advisor & Digital Engagement Specialist
Delta Air Lines
AAP: Tell us about your role at Delta and how you impact the company’s strategic goals. What are your suggestions for individuals who are interested in a career in the travel industry?
Kim: I recently celebrated my 10th anniversary at Delta Air Lines and currently serve as a Brand Advisor & Digital Engagement Specialist. My role often requires that I trouble shoot international service issues and partner with a wide array of stakeholders to review complex processes and build efficiencies. This all must be done under a customer-centric model. Individuals interested in joining the travel industry should demonstrate experience as an innovative leader and think outside of the box. They should also highlight accomplishments that display creativity and the ability to balance multiple priorities.
AAP: As president of Delta’s African-American Business Resource Group (BOLD), please share your goals for the organization.
Kim: We’re currently focused on growth across our multi-city footprint. We plan to increase professional development, service and networking opportunities. We want our associates to connect outside of the board room. We are also looking for ways to be more inclusive and partner with other Employee Resource Groups, gaining additional supporters for our mission. Also, AAP’s volunteer opportunities have been a great way for our members to connect. Our associates readily see the need of exposing boys and young men to positive literacy & S.T.E.A.M. programming and appreciate the turnkey opportunity to share their knowledge and expertise. We had 30 participants at the June AAP Day of Service and expect to have that many at the November “Mentoring Our Youth” Volunteer Event.
AAP: Why is philanthropy important to you? How do you give back to the community?
Kim: Giving back is at the core of who I am. Whether organizing a United Way Shoebox Party or renewing my annual AAP membership pledge, I enjoy helping people thrive and helping others live their dreams. Small solutions impact the greater good. I want to see people prosper. In 2003, I founded the non-profit Literacy Leadership Program for Boys, boys who d.a.r.e., Inc., and saw firsthand the impact of philanthropy. I’m grateful to continue that work today as an AAP Cabinet Member and their signature cause, Powering the Potential of African-American boys and young men towards academic achievement.
AAP: Who is your favorite trailblazer that serves as a source of inspiration to you?
Kim: Nelson Mandela! He was uncompromising in what he stood for. He didn’t allow naysayers to change his mind or stop his progress. I am energized by his resilience.
AAP: What is your favorite restaurant?
KimL Desta Ethiopian Kitchen is my absolute favorite restaurant to enjoy good food and culture with my son, friends and family.